Warranty & Exchange Info

Warranty Terms & Conditions

Sturdy Sports supports all genuine warranties. We endeavour to provide standard warranty in accordance with the Australian Competition & Consumer Commission. We always strive to process the warranty claims within reasonable time frame that might include the assessment by the manufacturer at times depending on case to case.

Please see below the Warranty Period for the gears where warranty period commences from the date of purchase.

Cricket Bat – Comes with standard 12 months warranty for the manufacturer’s fault and does not cover the customer fault. Please see below for Bat Warranty details & Process
Protective gears – Split seams/stitching are covered under warranty and the warranty period is 3 months. Wear & Tear including broken strap buckles are not included in Warranty under any circumstances
Kit Bags - Split seams/stitching/broken zipper & faulty wheel are covered under warranty and the warranty period is 3 months. Wear & Tear including breaking of wheels is not included in Warranty under any circumstances
Shoes - Split seams/stitching/spike blowout or separation of the sole are covered under warranty and the warranty period is 6 months. Wear & Tear including stud threading is not included in Warranty under any circumstances
Helmets – Only broken micro adjustment feature is covered under warranty and the warranty period is 6 months. Wear and tear or any damage caused by impact of a cricket ball, careless handling are not covered under any circumstances
Rest of the Products - will be assessed by Sturdy Sports and or the manufacturer on goodwill basis
Bat Repairs – Bat repairs do not come with any warranty as after the repair the bat needs to again face the cricket balls coming at a high speed and can either break in one ball or might last long for years.
As a surgical procedure has its risks associated and there is no guarantee, same implies to the bat repairs. Though we do our best and take all necessary precautions, the bat may not remain or perform the same as before (depending on the kind of repair). However if any issues arise, these can be assessed by Sturdy Sports on goodwill basis.
Exclusion - Sale & Clearance Items